Amazon Reimbursement Service
We Will Recover Amazon FBA & FBM Reimbursements For You
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What we do?
Amazon Reimbursement Service.
For complete Account Health Freedom for Amazon Sellers like YOU.
Inbound Shipment Problems Lost in Warehouse
Damaged in Warehouse
Customer Returns
Customer Service Issues
Pick and Pack & Storage Fees
Measurement Issue
Case Management & Follow up
Amazon Reimbursement Service
Inbound Shipments
- Cancelled Shipments: Manage and reconcile cancelled shipments to ensure proper reimbursement.
- Lost Items During Shipment: Track and recover items lost in transit to secure appropriate compensation.
Inventory Recovery
- Lost in Warehouse: Identify and reclaim lost inventory within Amazon’s warehouses.
- Reimbursement Adjustments: Handle adjustments to ensure accurate reimbursement for lost or misplaced inventory.
Damaged Inventory
- Damaged in Warehouse: File claims for items damaged within Amazon’s warehouse.
- Reimbursement Adjustments: Process adjustments for warehouse-damaged items to secure fair compensation.
- Damaged in Transit: Recover costs for products damaged during shipping.
- Distributor Damages: Manage claims for items damaged by distributors.
Customer Returns
- Refunded But Not Returned: Investigate and claim refunds for items refunded but not returned by customers.
- Overpaid & Wrong Item Returns: Rectify overpaid returns and incorrect item returns.
- Replacement Issues: Address and manage replacement product discrepancies.
- Wrong Orders: Handle claims for incorrectly fulfilled orders.
Customer Service Issues
- 12 Reasons for Sellers: Resolve customer service issues that affect seller performance.
- Readjustments & Reconciliations: Manage adjustments and reconciliations for various customer service-related discrepancies.
Pick and Pack & Storage Fees
- Overcharge Issues: Identify and reclaim overcharged pick and pack, and storage fees.
- Fee Management & Calculations: Ensure accurate fee calculations and manage reimbursements for discrepancies.
Measurement Issues
- Remeasurement & Reimbursement: Handle remeasurement claims and secure reimbursements for inaccurately measured products.
- Measurement Handling Tracking: Track and manage product measurements to prevent future discrepancies.
Outbound
- Case Management: Oversee and manage outbound case discrepancies.
- Adjustment of the Inventory: Handle adjustments and ensure accurate inventory levels.
Why choose us?
- Comprehensive Reimbursement Coverage
We monitor all eligible cases for reimbursements, ensuring compensation for lost, damaged, or mishandled inventory.
- Focused on Eligible Reimbursements
We use inhouse automated tools to pursue only eligible reimbursements, optimizing efficiency and reducing costs.
- Specialized FBM Reimbursements
Specialized FBM Reimbursements: We also file for SafeT claims for your FBM returns.
- Rapid Response and Communication
Provide a swift 12-24 hour response time across platforms like Slack, WhatsApp, Skype, Email, and Phone.
- Technical Proficiency
Dedicated Project Management: Assign a dedicated Project Manager at no additional cost, ensuring personalized and efficient service delivery.
- Problem-Solving Abilities
Flexible Service Hours: Offer a 1-month hour rollover policy to accommodate fluctuating needs and maximize service utilization.
- Dedicated Project Management
Assign a dedicated Project Manager at no additional cost, ensuring personalized and efficient service delivery.
- Flexible Service Hours
Offer a 1-month hour rollover policy to accommodate fluctuating needs and maximize service utilization.
- Advanced Employee Monitoring
Implement a premium Hubstaff employee monitoring system for enhanced operational oversight and performance tracking.
- Frequent Performance Reporting
Deliver regular performance reports to keep clients informed and facilitate transparent communication.
CASE STUDIES
PROBLEMS WE HAVE SOLVED
Testimonials
FAQ
We specialize in handling reimbursements for lost, damaged, or mishandled inventory, including cases involving inbound shipments, warehouse damages, and customer returns.
We use automated tools and rigorous manual checks to identify eligible cases based on Amazon’s policies and guidelines.
Simply reach out to us via Slack, WhatsApp, Skype, Email, or Phone with details of the issue. Our team will promptly review the case and initiate the reimbursement process on your behalf.
No, we operate on a contingency basis, meaning we only charge a percentage of the reimbursements successfully recovered for you.
We strive to respond within 12-24 hours during business days. Our dedicated Project Manager ensures timely updates and communication throughout the process.
Unused service hours roll over for up to one month, providing flexibility and ensuring you receive full value for your investment.
We provide regular performance reports and updates, ensuring transparency in every step of the reimbursement process.