122 suspected IP violations cleared in about 4 hours

An Amazon US store had 122 listings flagged for another brand's trademark term on 22 August 2024. About 4 hours later the count was 0. In October a second wave of 67 went to 0 in about 25 hours.

Amazon USSuspected IP violationsAugust to October 2024

flagged at 10:32 am, 22 Aug 2024: 122
to 0, screen clock to screen clock: 4 h 14 min
the October wave, about 25 hours: 67 → 0

Shilpi DudaniFounder, AVA INC. · 3 October 2026

At a glanceSuspected IP violations cleared in about 4 hours, on 22 Aug 2024.Summary slide, no screenshot
The August wave: trademark flagsAmazon read another brand's trademark term in the listings and put them at risk of removal.Seller Central, Amazon US, 22 Aug 2024, and Amazon's notice of 21 Aug. Store name and ASIN hidden
Same day: 122, then 62, then 0Three captures of the same Account Health line on 22 August.Seller Central, Account Health and Policy Compliance, Amazon US. Times from the screen clock
October: 67 → 0 in about 25 hoursA later wave on the same store: trademark misuse (Microsoft), fix due 10 October.Seller Central, Amazon US. Store name, ASINs and restricted count left out. Times from the screen clock
"We've reinstated your product listing"Amazon Selling Partner Support's message in the case. It lists some of the ASINs, not all 67.Amazon Selling Partner Support message. ASINs hidden

The problem

On 21 August 2024 Amazon wrote that the store's listings used a protected trademark term of another rights owner. By 10:32 am the next day 122 listings were flagged for suspected IP violations, trademark misuse, and the rows shown were at risk of removal, due by 24 August.

What we did

On the October wave we added "Compatible with" before "Microsoft" in the title, bullet points and description of the flagged listings, then asked Amazon in the case to reinstate them.

The result

On 22 August the same Account Health line read 122 at 10:32 am, 62 at 2:37 pm and 0 at 2:46 pm: 4 hours 14 minutes, screen clock to screen clock, and the list read "Zero policy violation warnings". In October, 67 at 4:25 pm on 9 October read 0 at 5:40 pm on 10 October, and Amazon's message in the case said: "We've reinstated your product listing."