A tax identity warning closed in about 39 hours

Amazon wanted updated U.S. tax identity information from a seller and put a "pending deactivation" banner on the account. About 39 hours later the warning and the banner were gone.

Amazon USRegulatory complianceAugust to October 2024

tax identity warning, Regulatory Compliance: 1 → 0
about, screen clock to screen clock: 39 h
restricted flags by 4 Oct 2024: 0

Shilpi DudaniFounder, AVA INC. · 3 October 2026

At a glanceA tax identity warning with a pending deactivation banner, closed in about 39 hours.Summary slide, no screenshot
A critical warning, and a deactivation bannerAmazon wanted updated U.S. tax identity information and flagged the account as pending deactivation.Seller Central, Policy Compliance and Account Health, Amazon US, 2 Oct 2024. Store name hidden
Closed in about 39 hoursTwo days later the warning was gone from both pages, and so was the deactivation banner.Seller Central, Amazon US, 2 and 4 Oct 2024. Times from the screen clock
A T-shirt flagged as a pesticideAmazon's filter wanted an EPA pesticide registration for a V-neck T-shirt, and removed the listing.Seller Central and Amazon notice, Amazon US. Store name and ASIN hidden
Restricted products: 1 → 0 by 4 Oct 2024The same store and the same filter, a month apart.Seller Central, Amazon US, 5 Sep and 4 Oct 2024. Store name hidden

The problem

On 2 October 2024 a seller's Amazon US account showed a regulatory compliance warning, "Updated U.S. Tax Identity Information Required", rated Pending Critical, under a red banner: the account was pending deactivation. Amazon's deadline was 30 December 2024. On 31 August Amazon had also flagged one of the store's T-shirts as a pesticide and removed the listing.

What we did

We dealt with the warning on the account and checked both pages until it closed. For the T-shirt, we checked the flag, confirmed it was false, because a T-shirt is not a pesticide, then opened a case and worked it with Amazon until the violation was removed.

The result

At 10:35 am on 4 October the Regulatory Compliance filter read 0 with "Zero policy violation warnings", and the deactivation banner was gone: about 39 hours after 7:22 pm on 2 October, screen clock to screen clock. The restricted products count went from 1 on 5 September to 0 by 4 October 2024.