Unauthorized sellers removed from a brand's Amazon listings

Unauthorized sellers had jumped onto a brand's Amazon listings. Four steps later the brand was back in control, and the owner wrote: "Shilpi did an amazing job!"

Amazon USBrand protectionAugust to September 2024

steps, complaint to escalation: 4
stars, Upwork feedback: 5.00
on all six scores: 5.0

Shilpi DudaniFounder, AVA INC. · 3 October 2026

At a glanceOn every score from a brand owner, after we removed unauthorized sellers from their listings.Summary slide, no screenshot
Five stars on every scoreThe client's Upwork feedback at the end of the contract, Protecting Brand On Amazon.Upwork feedback, Aug to Sep 2024. Rate and earnings hidden
How we get unauthorized sellers off a listingThe same four steps we used for this brand: the IP complaint, a test buy, a side by side comparison and escalation.Our method for brand protection cases

The problem

Unauthorized sellers had jumped onto a brand's Amazon listings.

What we did

We filed IP complaints with the brand's trademark and documents, done properly the first time. We ordered from the other sellers to see exactly what buyers received, sent Amazon side by side comparisons of the real product and theirs, then followed up and escalated until it was sorted.

The result

The brand back in control of its listings, and 5.00 stars with 5.0 on all six scores in the client's Upwork feedback for the contract, Protecting Brand On Amazon.