Suspected IP violations cleared on Amazon US, Canada and Mexico
Three accounts on three marketplaces, flagged for using someone else's trademark. On Amazon US, 382 suspected IP violations went to zero in about 19 hours.
- Amazon US, about 19 h
- 382 → 0
- Amazon.ca
- 2 → 0
- Amazon.com.mx
- 22 → 0
Shilpi DudaniFounder, AVA INC. ·
The problem
Three accounts, three marketplaces, the same kind of problem: listings flagged for using someone else's trademark. On Amazon US, 382 suspected IP violations. On Amazon.ca, a charging cable listing that named the car it works with, which Amazon treated as trademark misuse. On Amazon.com.mx, 22 suspected IP violations.
What we did
On the US account we fixed the listings in bulk with a feed file, then followed up the cases.
The result
US: 382 to 0 in about 19 hours, from 6:14 pm on 13 May 2024 to 1:40 pm the next day by the screen clock. Canada: 2 to 0, with zero warnings. Mexico: 22 suspected IP violations to 0 product policy violations.
Keep reading
- Hit with an Amazon IP complaint or counterfeit claim? Here is how to fight back Hit with an Amazon IP complaint or counterfeit claim? Learn the exact steps to fight back, get a retraction, and protect your account and listings.Read the guide
- Amazon marketplace expansion: US to UK, EU and Canada without a surprise Expanding from the US to the UK, EU and Canada on Amazon: VAT, EPR, GPSR, language and labelling rules, and the fulfilment choice sitting behind them.Read the guide
- Account health management How we handle this kind of work for Amazon sellers, and what it covers.See the service
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