Inbound FBA shipment issue cleared from the shipment record
An issue had been logged on an inbound FBA shipment's record. Fulfillment by Amazon reviewed our investigation request and approved it on 25 April 2025.
- on 25 Apr 2025
- Approved
- for the report to update
- 24 h
- working, to refund any defect fee
- 10 days
Shilpi DudaniFounder, AVA INC. ยท
The problem
An issue had been logged on the record of an inbound FBA shipment.
What we did
We filed an investigation request with Fulfillment by Amazon.
The result
On 25 April 2025 Fulfillment by Amazon replied: "We have reviewed and approved your request. The issue will be removed from your shipment record." The change would show in the Inbound Performance report within 24 hours, and any Inbound Defect Fee charged for the case would be refunded within 10 working days.
Keep reading
- Amazon FBA shipment reconciliation: how to find the money Amazon owes you How to reconcile Amazon FBA shipments, find missing units, build the evidence and claim lost or damaged inventory before the filing windows close.Read the guide
- Amazon FBA fee changes and the end of FBA prep: what 2026 costs you Every 2026 Amazon FBA fee change with dates and sources, the end of US prep services, peak fees, APRL returns, and how to rebuild your unit economics.Read the guide
- Inventory management How we handle this kind of work for Amazon sellers, and what it covers.See the service
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